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Want to improve how you communicate forever? There’s only one word to focus on…
Focus on the only thing that matters (and avoid Trampoline Trauma)
The best tackle is one you don’t make
Resolve arguments quickly (and do NOT call Captain Hindsight)
Don’t project
What we can learn about communication from Durex’s Sex Survey
What people hate about others’ presentations… and how to avoid doing it
How to respond when people say “that won’t work because…”
The Snowball Effect, plus some great advice from 14 top thought leaders
How to handle your office’s Dementors
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