Our government has communicated a lot with us over the past 12 months (like last night, for example).
You’ll have your views on how well/badly they’re doing. But – whatever your views – there are many things we all now know we want from our leaders’ comms to us. We want:
- People we trust and respect
- To make decisions we agree with – either because we did anyway, or because of their persuasive messaging
- To give clear messages, that are easy to understand and act on
- To be consistent in their messaging, and their basis for decision making
- To tell the truth
- To use the right level of command-and-control – which is usually ‘more than none, and less than total’
- To use appropriate punishment if we don’t do what they want
- To follow their own rules
As I say, you’ll have your own views on how well they’re doing.
But how do you stack up compared to them?
Re-read these eight points. Do you do them all?
(And if you want to be 100% sure, ask your Direct Reports or customers for 360 feedback about this)
If not, I have a New Year’s Resolution for you…
Action Point
… starting doing all eight!